Social Media for Sales

Add qualified target customers to your funnel from social media posts and automatically create leads in your existing CRM application for follow up and tracking. Typical social media posts for sales include: questions about service, comparison requests, complaints about a competitor, … Read more

Social Media for Customer Support

Your customers and prospects are talking about you online. Customers are talking about issues that you may not even be aware of. Typical social media posts for customer support routing include: suggestions, complaints, positive feedback, … Read more

Social Media for Loyalty

Customers are turning to social media outlets like Twitter and Facebook to communicate about their experience with the products and services they use. It is critical to have processes in place to monitor and engage with your customers over social media to support your loyalty efforts… Read more

Buzzient Customer Case Studies by Function

(Customer Support, Social Media Monitoring, Crisis Management, Sales)

Buzzient Customer Case Studies by Industry

(Travel and Hospitality, Retail, Gaming and Entertainment, Telecommunications)