Webinar – The Enterprise Social Customer

The-Social-Customer-Metz-Adam-9780071759182The Enterprise Social Customer: Taking Social CRM To The Next Level features Social CRM expert Adam Metz and Buzzient CEO Tim Jones. Recorded on December 7, 2011.

  • Hear best practices for setting up an organization to monitor and engage with customers through social media channels.
  • Learn how to use social media to achieve customer support, sales and loyalty objectives.
  • See a live enterprise application where social media tools are integrated into the workflow.

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