The Enterprise Social Customer: Taking Social CRM To The Next Level features Social CRM expert Adam Metz and Buzzient CEO Tim Jones. Recorded on December 7, 2011.
- Hear best practices for setting up an organization to monitor and engage with customers through social media channels.
- Learn how to use social media to achieve customer support, sales and loyalty objectives.
- See a live enterprise application where social media tools are integrated into the workflow.
Please submit the following information to watch the replay or access the slides: