Enterprise-Class Social Media Analytics
Buzzient Enterprise™ is a comprehensive set of tools for social media integration with enterprise applications, monitoring, deep analytics and engagement. Using patent pending technology, the Buzzient platform automatically collects information from a huge number of online sources in real time and analyzes the content based on your specifications.
But analysis is not enough: Buzzient Enterprise turns social media data into actionable information through integration with CRM packages such as Oracle CRM On Demand, Salesforce.com or SugarCRM. This enables you to leverage your existing sales and customer support processes in the world of social media.
Ease of Use and Power for Business Users
Social media can be fascinating, but very complex. Most existing social media tools require you to deal with this full complexity. This can be overwhelming and very time-consuming.
But enterprise users want results -- as efficiently as possible. And they want social media to be integrated with their existing business processes.
That's why Buzzient Enterprise™ is built like a business application. With efficient, fully customizable dashboards that give you an immediate overview of what is going on. With automated alerts that can be sent to your mobile device. With one-click reports in PowerPoint or Word format. And with a reliable enterprise-class infrastructure in the background.
Business Application Integration
Buzzient Enterprise™ lets you use your existing business processes and customer support infrastructure to handle the new demands of social media. Buzzient Enterprise™ provides seamless integration with business applications such as CRM systems (like Oracle CRM On Demand, Salesforce.com and SugarCRM). This enables you to track engagement and interact efficiently with priority issues and important users from the social web.
Features
Buzzient Enterprise™ offers these groundbreaking features:
- Fully automated data collection from millions of online sources, including historical data several years back
- Monitoring of social networks such as Facebook and MySpace
- Real-time analysis of Twitter conversations
- Integration with CRM systems such as Oracle CRM On Demand, Salesforce.com and SugarCRM. Automatic lead and support case creation
- Alarm and Notification Features
- Identification of most important websites and high-impact advertising opportunities
- Custom reports (in Word or PowerPoint)
Read more about the key features
Editions
Buzzient Enterprise™ is currently available in four editions:
- Professional Edition: Social media analysis for one brand.
- Workgroup Edition: Advanced social media analysis for up to three brands.
- Corporate Edition: Full social media analytics functionality for up to ten brands plus integration with one business application.
- Unlimited Edition: Full functionality for an unlimited number of brands and users plus all supported integration channels.
Delivery Versions
Since enterprise users often have complex requirements and need to consider existing IT infrastructure and security policies, Buzzient Enterprise™ is delivered in three different forms:
- Hosted Software-as-a-Service Version. No need to install anything, you just need a web browser and Internet connection to access our hosted system.
- Hardware Appliance Version (corporate and unlimited editions only): Buzzient Enterprise™ can be delivered on a pre-configured server machine for easy installation and immediate integration with your network.
- Software Appliance Version (corporate and unlimited editions only): For virtualization environments, Buzzient Enterprise™ can be delivered as a turn-key machine image that can run on an existing virtualization infrastructure.
