This is a bit overdue, but we’ve quietly released support for monitoring games on Facebook, iTunes, MySpace, and other major platforms. We’ve actually had this capability deployed with a major customer since last year, but now that we’re getting more questions about it, we might as well ‘fess up.
The growth in social gaming is a powerful trend; gaming developers, however realize now that it’s not enough to release the game, you also need to manage performance. That’s where Buzzient comes in. We enable game developers to monitor customer service, receive real-time feedback from users, as well as understand overall sentiment on deployed games. This gives developers crucial feedback in determining what new features to develop, or how to improve retention and reduce churn.
Look for more Buzzient announcements and partnerships in this exciting new sector the rest of 2010 and 2011.
